DGcustomerFirst – Dollar General Official Customer Satisfaction Survey

If you are someone who lives in the US you would be familiar with the name Dollar General. It is a company which provides products such as clothes and other accessories at lower prices. It has more than 14,000 outlets in the US and has a few outlets in almost all states. However, it is not available anywhere outside the US.

Dollar General was established in 1939 to serve the community and provide them merchandise at a lower rate compared to other retail outlets. It has been focusing on improving customer satisfaction and also keeping their employees happy. The goods are sold at affordable prices and it is ensured that the products are of good quality too.

Dollar General Store

What Is The DGcustomerFirst Survey?

Dollar General has launched its online survey to improve the customer experience as through this they will come to know better what the customers want and try to solve the problems of their customers, they launched it so that they may come to know about customer problems on a large scale. The survey is available online and is quite easy to complete. It includes answering a few questions from the choices given.

After completing the survey you will get a gift voucher or a coupon and also every week 10 customers get a gift card of 100 $, which can be availed by participating in the survey. Sounds easy right? After all, a discount or a free treat isn’t bad at all right? So if you want to know what to do to participate in the survey we’ll cover you let’s see.

Make sure to answer all the questions properly and as you want to you may give negative feedback if you were disappointed by their service. The survey includes questions such as rating the customer experience, quality of goods, staff behavior and so on. You may answer as you want to depend upon your experience and then avail the benefits.

StoreDollar General
Validity30 Days
Survey NameDGCustomerFirst
Reward$100 Gift Card
RequirementsReceipt Number
LanguageEnglish and Spanish
Customer Care No.1-877-463-1553
Age18 Years & Above

Before you can take the survey there are some requirements which you will have to fulfill to be eligible for taking the survey.

Requirements To Fulfill To Participate In The DGcustomerFirst Survey:

The survey is available in two languages only which are English and Spanish. English is the default language and you can change the language to Spanish if you want to. Make sure you are 18 years or above to take part in this survey and belong to the US or Columbia to take part in the survey.

Let’s look at what you require to take the survey:

  1. A recent Dollar General Purchase Receipt
  2. Check the code on the bottom of the receipt
  3. Check all details like shop number and date and time of purchase
  4. An Internet connection and mobile or a laptop or PC
  5. The link for the survey
  6. You must be a resident of USA or Columbia
  7. You must be at least 18 years old or above
  8. You should not be an employee of the firm or its affiliate or any other third party

How To Participate In The DGcustomerFirst Survey?

If you meet with the requirements then you can proceed to take the survey on their website , the link is, this is the official website through which you can take the survey as you click on the link you will be asked to enter the unique code which will be printed on your recent purchase receipt and also enter details including the shop number and date and time of your visiting the store.

Steps To Participate In The Survey:

  • First, you have to visit the official survey site of Dollar General. The homepage of the site looks like the image below.

Dollar General Survey

  • After that enter the 15 digits unique code printed on your receipt and then click start after that.
  • Then you’ll see a number of questions on your screen, answer all of them by selecting the suitable option.
  • make sure to answer all of them, the questions will be small and easy like you’ll be asked to rate the quality of the product, the staff behavior and so on.
  • Don’t hesitate to give negative feedback if you encountered one, giving negative feedback will not have any issues for availing the prize.
  • After answering all the questions, you will be led to a new page where you’ll be asked to enter your email address, phone number, and your name.
  • After you have done the same you will receive the confirmation code which will help you fetch a bonus, a gift card or a discount coupon.
  •   This is your reward. Make sure to use the code before it expires.

You can also contact the company on its official website from You can also check the FAQs section for frequently asked questions and seek an answer for your queries. You can also check out the website for their customer care number and also order and view products from their website.

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